FREQUENTLY ASKED QUESTIONS

How can I ensure that I will get original perfume?

200% money back guarantee 

We understand the fear of buying similar-looking duplicate and refilled perfume bottles. Hence, we procure our stock directly from the brands. After your order, you are free to get your purchase checked at the nearest brand outlet or through their online support. Reach back to us within 60 days if any proofs of inauthenticity are observed. We will refund 200% of your total billing amount under our 60-day refund policy.

What is a decant ??

Decanting is the act of transferring the perfume from its original bottle into a small glass decant spray bottle that comes in size of 5ml,10ml and, 30ml. Decants allow consumers to try a variety of genuine fragrances at an affordable price.

Here at Fougère Fragrance, we specialize in offering decants of a huge range of fragrances so that the consumer can try as many fragrances as they desire before buying a full bottle. We guarantee. e guarantee each and every hand-decanted perfume is authentic and unadulterated in any way. We NEVER sell fakes, copies, dupes or diluted produc

I have seen better pricing for these perfumes. Can I get a better offer?

Fougère Fragrance procures its stock directly from the brand’s distributor located in India and Abroad and hence, we are in a position to offer the best possible price, given that no middle men are involved. These perfumes are strategically priced at the lowest possible rates in Indian digital space. Please note that we can never compete for price against distributors that sell refilled bottles through Instagram or their website, claiming it to be Dubai stock. A quick google search will help you figure out the defaulters. Hence, when you notice a lower price than what we offer, it is advised to do some research before making the purchase. 

How can I ensure the decants and splits are authentic and undiluted?

Fougere Fragrance is actively involved in the business of procurement and reselling since 2023. We do not compete for price, we have no reason to fill unauthentic perfumes and lose the clients when our clients are willing to pay the price that these decants cost. All the fragrance decanting is done at our head office in Lucknow. You can either visit the space if you live nearby or simply read reviews about Fougere Fragrance on Google to ensure the authenticity of all our products. 

I am confused about which fragrance to buy. Can somebody from the team help ?

Sure. You can book a complimentary consultation call with one of our certified fragrance consultants. Kindly connect with us over WhatsApp Support on +91 9235147037 with your consultation request and the team will get back to you. 

What is the return policy?

If you receive a product that is damaged and leaking, please do not use the product. Click a photograph and email us with your concern at helpdesk@fougerefragrance.in We will immediately inspect your case and replace your product.