SHIPPING POLICY

We offer free shipping anywhere in India (except as mentioned below)

Our courier partner is bluedart/ dtdc/ shiprocket priority service for most of the parcel. If the pincode is not serviceable then we choose delhivery courier,dtdc or indiapost courier.

We offer a flat rate ₹1500 for priority shipping per order .

Please do not choose priority shipping  for North East India (Arunanchal Pradesh, Mizoram, Meghalaya, Manipur, Tripura) delivery since we have only ecom express, delhivery, india post as a mode for shipment

 

FOR RETAIL PACKS & PERFUME SAMPLES / MINIATURES :

Please allow 2-4 working days for your order to be dispatched and may take 5-12 working days for delivery. Normally orders placed before 1pm on a business day, we aim to ship the same day, providing card security checks are complete, payment received and stock availability is confirmed. Orders Received on Sunday or during Holidays are dispatched the following Monday or next working day. During busy times, such as holiday periods, there can be processing and shipping delays.

NOTE : There are possibilities of your products taking some more time than usual (1-3 days) to be shipped since these products are imported from abroad locations and customs clearances takes some time.

FOR PERFUME DECANTS

  • Please allow 2-4 working days for your order to be dispatched and may take 4-10 days for delivery. Normally we try to expedite the shipping but since decants are freshly made on order basis it takes time to get the work done. During busy times, such as holiday periods, there can be processing and shipping delays. Decants orders can’t be cancelled in any of the circumstances once the order has been placed.

TRACKING

E-mail containing your package tracking information will be sent after shipment. Please mail us at helpdesk@fougèrefragrance.in if any question.

Cancellation of Order by User

Cancellation of order for Retails Packs within 6 hours without penalty, except the 4% Bank Charges

Cancellations have to be made within (maximum) 6 Hours of placing an order. For cancelling your order, you will have to get in touch with our Customer Support Team by sending an email or calling us and giving your Order Number.